Terms of Contract
- Contract Type: Contract position (up to 40 hours per week) for 2-3 months. Possibility of continued work beyond the initial engagement.
- Location: Open to candidates in the U.S. and Canada.
- Language Requirement: Must be a native English speaker or demonstrate C2-level English proficiency, as all documentation is intended for an English-speaking audience.
About the Role
We’re looking for a thoughtful and detail-oriented Technical Writer/Documentation Specialist to build and maintain documentation across several projects. You’ll be responsible for capturing institutional knowledge, writing detailed internal and client-facing guides, and ensuring that our software and processes are clearly documented and easy to understand. This role is critical for ensuring continuity and clarity as our systems evolve and grow. It's ideal for someone who can absorb complex functionality and translate it into accessible, well-structured content. You’ll work closely with our developers, designers, and project managers to make complex systems understandable for both technical and non-technical audiences. If you have a knack for turning technical details into user-friendly documentation and enjoy collaborating with cross-functional teams, we’d love to hear from you!
Requirements
To excel in this role, you should demonstrate:
- Experience writing technical documentation for web applications or SaaS platforms
- Proven ability to translate technical details into clear, structured documentation for mixed audiences
- Excellent written communication, organization, and version control disciplin
- Ability to self-direct and manage multiple priorities across concurrent projects
Preferred Skills (Nice-to-Haves)
- Experience documenting web applications or APIs in Laravel, Vue, or similar ecosystem
- Solid understanding of software development concepts and terminology
- Familiarity with version control and Git-based workflows
- Light design or formatting skills to create clean, readable documentation
- Experience building and managing documentation systems or knowledge bases
Key Responsibilities
- Create and maintain comprehensive documentation for active projects, including:
- Feature-level how-to guides and user manuals
- Onboarding and training materials for clients and internal teams
- System architecture overviews
- API and integration references
- Documentation of developer workflows, deployment processes, and standard operating procedures
- Partner with technical leads to ensure documentation remains current with each release cycle
- Support knowledge transfer during team transitions, onboarding, and offboarding by maintaining clear internal guides and process documentation
- Help define and champion internal documentation standards and best practices across projects
- Adapt content as feedback is received and product functionality changes
- Coordinate with the project team to identify areas where documentation is most needed
What We Offer
- Flexible, fully remote position
- Opportunity to work on interesting, user-facing projects with a highly skilled team
- A respectful, low-meeting culture that values focus and autonomy
Our Hiring Process
- Introductory Call (20-30 minutes): A casual conversation to learn more about your background and writing experience.
- In-Depth Interview (45-60 minutes): A deeper discussion about your experience and approach to technical writing.
- Writing Exercise (2–4 hours, paid): A short documentation project based on real features.
Stand Out by Differentiating Yourself
To help us understand your capabilities, please include the following in your application:
- Cover Letter: Tell us about your experience writing technical documentation and why you’re excited about this role.
- Writing Samples: Include links or attachments demonstrating your documentation work (especially client-facing materials).
- Personal Touch: Share a specific example of when your documentation helped improve product understanding.
Disqualifiers
Please do not apply if:
- You cannot comfortably communicate in English (written and spoken) at a professional level
- You are applying on behalf of an agency or outsourcing firm
About Programodo
Founded in 2021, Programodo is an Atlanta-based software development agency focused on helping small and medium-sized businesses improve their processes through modern technology. We’re a development shop run by developers, so we understand the challenges of building great software and how to create an environment that fosters quality work.
With over 20 years of combined industry experience, our founders built Programodo on the principles of technical excellence, clear communication, and transparency. We’ve designed our processes to reduce unnecessary overhead, allowing our team to focus on solving real problems and building solutions that deliver value.
At Programodo, we prioritize a healthy work-life balance and a supportive culture. We keep meetings to a minimum, value results over hours logged, and ensure our team has the autonomy to do their best work without being micromanaged.
If you’re looking for a team where you can focus on meaningful projects and collaborate with skilled, like-minded people, Programodo could be the place for you.
How to Apply
Fill out this form.
Please Note: We truly appreciate your interest in joining our team. Because we receive a large number of applications, we’re unable to respond to each one individually. To make sure everyone is reviewed fairly, please submit your application through the provided form. Direct emails will not be considered. Only candidates selected for further review will be contacted. Thank you for understanding, and for taking the time to apply.
This is a direct hire position. Staffing agencies need not apply.